9 general skills or competencies (Job family competencies) for Office Services Assistant I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Explains the fundamental concepts and elements in the data control process.
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Level 2 Behaviors
(Light Experience)
Gathers requirements to analyze necessary data control functions and operations.
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Level 3 Behaviors
(Moderate Experience)
Performs analysis on data issues and risks to ensure data protection.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvements in data control and monitoring processes to enhance data quality.
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Level 5 Behaviors
(Mastery)
Establishes best practices for data control procedures to improve efficiencies.
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12 soft skills or competencies (core competencies) for Office Services Assistant I
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
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Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
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Level 5 Behaviors
(Mastery)
Provides strategic leadership and direction to our organization.
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Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Summary of Office Services Assistant I skills and competencies
There are 0 hard skills for Office Services Assistant I.
9 general skills for Office Services Assistant I, Computer Literacy, Data Control, Data Entry, etc.
12 soft skills for Office Services Assistant I, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant I, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be proficient in Attention to Detail.